Omnichannel inbox & AI customer service
Every channel. One inbox. AI answers first.
AntlerChat is the inbox Antlerzone runs its own guest support on: WhatsApp, Instagram, Messenger, TikTok and the website widget land in one queue, AI replies in the language the customer wrote in, and your team steps in only when it matters.
5
channels in one inbox
7
languages the AI replies in
24/7
first reply, even on WhatsApp calls
1
customer record across every channel
What it does
Built for businesses that live on WhatsApp, then grown to every other channel your customers use.
Unified inbox
WhatsApp, Instagram DMs, Messenger, TikTok and your website widget in one queue, assigned to the right agent.
AI that knows your business
Trained on your own documents, listings and past answers. Replies in the customer's language, hands over when it is unsure.
WhatsApp calls answered
Voice calls on your WhatsApp number are picked up by the AI receptionist: availability, prices, directions, then a callback for a human.
Built-in CRM
One profile per customer across channels, with tags, notes, and the whole conversation history.
Flows & templates
Approved WhatsApp templates, automatic follow-ups and multi-language templates that follow what the customer typed.
Website widget & API
Drop the chat widget on your site, or use the API so your developer builds the chat UI your way.
Analytics
Response times, AI resolution rate, volume per channel and per agent.
Plugs into AntlerHub
Guest messages carry the booking, so the AI can answer check-in questions, send the door code and the house manual.
Your data, your numbers
Official WhatsApp Cloud API and Meta APIs only. Your numbers and pages stay yours.
How it starts
- 1
Connect your channels
Link your WhatsApp Business number, Instagram and Facebook pages in the console. Templates are submitted for approval automatically.
- 2
Teach the AI
Upload your FAQs, price list and documents. Set the tone and the rules for when a human must take over.
- 3
Go live
Conversations start flowing into the inbox. Your team watches the first days, then lets the AI take the routine.
Pricing
One plan, everything included. Pay monthly, or commit for a year or two and save. One WhatsApp Web number is included; add more any time.
Monthly
RM 450/ month
No commitment. Cancel any month.
- 1 WhatsApp Web number included
- Instagram, Messenger, TikTok & website widget
- AI replies in the customer's language
- CRM profile for every customer
- Extra WhatsApp Web: RM 200 / month each
1 year
RM 405/ month
10% off. RM 4,860 for 12 months.
- Everything in Monthly
- 10% off the monthly price
- 1 WhatsApp Web number included
- Extra WhatsApp Web: RM 200 / month each
2 years
RM 360/ month
20% off. RM 8,640 for 24 months.
- Everything in Monthly
- 20% off the monthly price
- 1 WhatsApp Web number included
- Extra WhatsApp Web: RM 200 / month each
Prices in Malaysian Ringgit, before SST. Each plan includes one WhatsApp Web number; every additional WhatsApp Web number is RM 200 a month.
Questions
Which channels are supported?
WhatsApp Business (Cloud API), Instagram DMs, Facebook Messenger, TikTok and the website widget. Xiaohongshu is in progress.
Does the AI answer in Chinese and Malay?
Yes. It replies in the language the customer wrote in: English, Chinese, Malay and more, and templates follow the same rule.
Can I keep my existing WhatsApp number?
Yes. The number is registered on the WhatsApp Cloud API under your own Meta business. It leaves the phone app, and lives in the inbox instead.
Do I need AntlerHub?
No. AntlerChat runs on its own for any business. AntlerHub operators get it linked to bookings out of the box.
See it on your own WhatsApp
Leave your details and we will set up a walkthrough with your channels connected.