The housekeeping company has found that there is a missing XXXX or stains or damage. We have sent the case to get HQ to double check and investigate on this as compared to the checks before your check-in. Your deposit will temporary be held and there will be a delay of 2-3 days on your refund of deposit while we check on this issue. If it is due to your fault, then we will need to impose a replacement / repair / washing fees of RMXXX

We are now very near our appraisals. Can I request a 10/10 perfect score good review from you in the platform? Once you have done a submission of 10/10 perfect score good review, do screenshot for me to assist to get a RM10 CASH rebate e-code for you on your TNG! The e-codes will be sent within 7 days as we need to submit to the HQ for checking and generation of the TNG pin code. Thank you for your kind gesture.

This is *Name* from HomestayJb By Antlerzone.You have booking to stay with us at *condo name*. Please join this whatsapp group for us to liaise with you.

As the Accounts department is not able to find the incoming deposit from Hudzaifah Bin Suhaimi account, can you please help me check your bank again to see 1. is the deposit transferred successfully? 2. can you confirm that the NRIC name of this bank account holder is Hudzaifah Bin Suhaimi? due to the delay, the Accounts department will only be able to do the check and refund tomorrow instead. sorry for the inconveniences. thank you

We understand that you have done a booking of a wrong date. Do let me know of the new date that you will like to change to so we can check on the rates of the new date. There will be an admin charge of RM60 for the change of date and if the new date has a rate that is higher than the registered rate that my system shows me, we will need you to do a top up of the room rate.

It is well past 11am, as the outsourced housekeeping company is already downstairs and was waiting for a long time. Can I check whether have you checked out and put back the cards and tokens already? Do note that the late check out fees of RM20 per 15 minutes has started counting from 11am already. Do pack and check out soonest possible to avoid the late charges.

Hi Guest! Welcome to *HomeStayJB by Antlerzone!* I'm *Your Name*, your dedicated contact person. *Important*: All communication regarding your stay will happen in this *WhatsApp group chat*. Feel free to ask any questions or share your needs here, and we'll be ready to assist you. Excited to make your stay memorable!

To proceed with the *pre-registration* and send the necessary details to the building management, we kindly request help register at here: https://www.antlerzone.com/homestay-register After done register please send screenshot here. Thank you! 😊

Hi Guest, Thank you for providing the necessary information. We are here to assist you with the pre-check-in process. Just a gentle reminder, our general *check-in time is 4pm*. If the unit is ready before that, we will inform you accordingly. For any questions or assistance, please feel free to ask within this WhatsApp group. We are dedicated to making your stay enjoyable. Thank you! 😊

RM XXX TO PUBLIC BANK ACCOUNT 3818417404 TO STAR CITY HOME SOLUTIONS or PAYNOW SGD XX to ANTLERZONE : UEN 53454957L Deposit need to pay before check in ya *Deposit is REFUNDABLE within 24 hours after proper check out else latest before 6pm the next day for high volume days.*

Good morning! 🌞 Welcome to this wonderful day. We are currently in the process of finalizing the check-out and arranging for housekeeping. We will update you as soon as the unit is ready for your check-in. If you have any questions or need assistance, please don't hesitate to ask. We're here to help! Thank you for your patience, and we look forward to making your stay comfortable and enjoyable.

Good morning! 🌞 Welcome to this wonderful day. We are currently in the process of finalizing the check-out and arranging for housekeeping. To complete the pre-check-in process, we kindly request you to make the *deposit payment*. We will update you as soon as the unit is ready for your check-in.

Thank you, we will update you again when the unit is ready

🎉🏠 Please let us know once you have successfully entered the unit. Do confirm if everything is in order and satisfactory? 😊 If you are pleased with your stay, can you take a moment to capture a photo or a selfie and share it on your Facebook or Instagram, tagging us with #HomeStayJB . By doing so, you may become the next lucky winner in our upcoming lucky draw events. 📸🎁 Thank you for being a part of our HomeStayJB Customer! If you need any assistance or have any concerns, feel free to reach out to us. We're here to assist. Blessed staycation!

Hey there!🥰 I hope you're having a wonderful time so far in the unit. If you need any assistance or want to *extend your stay*, just let us know! We're here to make sure you have a fantastic experience. I wanted to remind you that tomorrow is your check-out day, and the *check-out time is at 11am.* Please keep that in mind to avoid any late check-out charges. For every 15-minute block beyond the check-out time, there will be an *additional charge of RM20.* _If you update on the extension after 1130am, will deem as a new booking. So please update us best before 11am to get the *cheapest extension stay rate*_ When it's time to check out, please return the cards and tokens to the same mailbox and *Jumble up the pin to avoid people open the mailbox to get the key.* It's important to snap a quick photo of them and send it to us *as proof of the check-out process*. Failure to do so will be considered as a late check-out, and we find out that the card or key or token is lost, there will be a *PENALTY* charged unto you. Thank you for choosing us for your stay, and we hope you have a wonderful day ahead!

How’s your stay? All ok? Anything feedback to us?

We're so glad to hear that you had a great time at our place. Can you kindly give us a *10/10* review on the booking platform? Your review means the world to us and can help us earn recognition. My team also need this good review for our appraisals. Snap a screenshot of it, and I'll gladly assist you in securing e-voucher discounts for your next stay. Thank you for your amazing support!

Thank you for your valuable feedback, we really appreciate it. I will escalate the matters to HQ and make sure it gets to the right people to fix the issues. If you have any more thoughts, feel free to share! By the way, could you kindly leave a 10/10 review on the booking platform? I really need it for my team’s appraisals. Your support means the world to me. Thanks for considering it! 😊🙏